This policy explains what personal information Cathund Global Learning collects, why we collect it and the choices you have.
1. What we collect
- Account details: your email address, phone number, country of residence and password (stored only in encrypted form).
- Profile details: your name, background, education and learning goals, which you provide after sign-up.
- Learning records: your enrolments, progress and certificates.
- Payment records: what you bought, the amount and the payment status. Card details are handled by our payment providers and never reach us.
- Messages: what you send us through the contact form or support.
2. How we use it
- To create and secure your account and confirm your email address.
- To enrol you on programmes, give you access to the learning platform and issue certificates.
- To take payments in the right currency for your country.
- To reply to your questions and send important service emails.
- To improve our website using privacy-friendly analytics.
3. Certificate verification
A certificate’s verification page shows only the holder’s name, the programme, the date of issue, the certificate number and the issuer — never your contact or payment details.
4. Sharing
We share information only with the service providers that help us run the platform (hosting, email, payments and the learning platform) and with accreditation partners where your programme requires it. We do not sell personal information.
5. Keeping your information
We keep account and learning records for as long as your account is active and as required for certification and legal purposes.
6. Your choices
You can view and update your profile in the learner portal, change your language, and ask us for a copy of your information or for it to be deleted.
7. Cookies
We use essential cookies to keep you signed in and to remember your language, and analytics cookies to understand how the site is used.
8. Contact
For any privacy question, use our contact page.